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In some cases, including but not limited to the damage being extensive, non-recoverable or involving a large Data File, service can result in longer than average turnaround times. Data Services will contact you with expected completion date.
For customers using a hosting service, check with the hosting provider for backup and sync options they offer. For QuickBooks Online: data access is subject to Internet or cellular provider network availability and occasional downtime due to events beyond our control.
Access to messaging with live experts or call back features requires a QuickBooks Care Plan, and internet connection. Care plan is included with Standard, Plus and Enterprise subscriptions. Training: Online access to training is included with each QuickBooks Desktop Enterprise subscription. The Cloud access service is a monthly subscription. Each month, your account will be automatically charged the agreed-upon price of the service unless and until you cancel.
When a customer calls to cancel, it is canceled and refunded at the date through the end of the current billing period. If you choose to purchase a QuickBooks Desktop Enterprise subscription using the Monthly Payment Plan or QuickBooks Desktop Enterprise with cloud access, you elect to pay your annual subscription in equal payments over the course of 12 months.
Purchasing an annual subscription for QuickBooks Desktop Enterprise commits you to a 12 month term. You must pay for all 12 months of the subscription in full based on the then current rate of QuickBooks Desktop Enterprise. However, if you choose to cancel after the first 60 days and prior to the end of month 12 you will be subject to a termination fee equal to the amount of monthly payments left on your annual subscription.
For purpose of clarity, if you pay for 6 months and have 6 months remaining on your annual subscription, which starts at date of enrollment, you will be charged a termination fee equal to the then current monthly fee of QuickBooks Desktop Enterprise multiplied by 6 months remaining months left on annual subscription.
Right Networks performs backups of all cloud access data on a nightly basis and retains the back-ups for a rolling day period in a protected offsite facility as an additional level of protection. Customers are responsible for verifying the integrity of the hosted data at least every 90 days. Right Networks employs Snapshot technology to backup customer data.
Snapshots are taken daily and then replicated to another physical Right Networks facility for Disaster Recovery. However, availability can vary, is subject to occasional downtime and may change without notice. Right Networks encrypts all backup files and backup tapes. Virtual desktop connections are protected via TLS with a minimum of bit encryption and authentication. Each customer has a unique Right Networks virtual desktop. Access to each QuickBooks company file is controlled at multiple layers including file access permissions.
Access is locked out after multiple failed login attempts for the same user. Security features, functionality and access are subject to change without notice as deemed necessary by Right Networks. Availability can vary and are subject to occasional downtime and may change without notice.
Right Networks may offer third party software, separate terms and fees may apply. Internet connectivity required : Desktop Enterprise with cloud access is subject to availability of a reliable Internet connection. See detailed list of systems requirements , and a list of what RDP clients work with the hosting service here. Additional fees may apply. Requires certain hardware. Requires an internet connection. Advanced Pricing is included in the Platinum and Diamond subscriptions only.
Advanced Inventory is included in the Platinum and Diamond subscriptions only. Mobile barcode scanning and barcode label prices: Only available in the Advanced Inventory module. Alternate vendors center and alternate vendor reports: is included in the Platinum and Diamond subscriptions only. Barcode scanners: Sold separately for use with Advanced Inventory.
Cycle count: Only available in Advanced Inventory module. Bin location tracking: Only available in Advanced Inventory module. Express Pick-Pack: is included in the Platinum and Diamond subscriptions only. Landed Cost: is included in the Platinum and Diamond subscriptions only. Apps integration: Enterprise integrates with more than apps to customize your experience. Some apps may be available from third parties. Consolidating reports from multiple company files: Company files must all be on the same version of QuickBooks Desktop Enterprise.
Requires Office — , or Microsoft 32 and 64 bit. Customized financial reports with Intuit Statement Writer: Requires Office — , or Microsoft 32 and 64 bit. Data file optimization reduces your file size by removing audit trail of historic transactions and a few tables from the database that are not used or needed by the company file. Record level permissions only available in Customer, Employee, and Vendor Centers.
Data recovery: In some cases, including but not limited to the damage being extensive, non-recoverable or involving a large Data File, service can result in longer than average turnaround times. E-commerce integration : Requires an active and current version subscription of QuickBooks Pro Plus, Premier Plus or Enterprise and a separate Webgility e-commerce account subscription.
E-commerce integration subscription will be billed directly from Webgility. Your Webgility account will automatically be charged the package price on a monthly or annual basis, starting at sign up, until you cancel.
To cancel your e-commerce subscription at any time, log into your Webgility account customer portal or contact Webgility customer success team at customersuccess webgility. Your cancellation will become effective at the end of the monthly billing period and your subscription will terminate at that time.
You will not receive a prorated refund; your access and subscription benefits will continue for the remainder of the billing period. Cancellation or termination of QuickBooks will not automatically cancel your Webgility subscription.
Fees apply for additional users. If you end your Enterprise Full Service Plan and want to maintain your Intuit Field Service Management, please call us to ensure no service interruption. Data network connection required for the field tech online functionality. Requires Internet access. Unit of Measure feature not included in the Retail edition. List capacity: QuickBooks Enterprise allows you to add up to 1 million names e.
Some performance degradation is likely as your lists approach these size thresholds. Multi-currency capability: Service provided by Wall Street on Demand. Internet access required. Multiple monitor use: Up to 3 monitors supported. Not available in a hosted environment. Requires internet connection. Works only with expense receipts, not inventory item receipts.
User licenses: Each unique user requires a license. Each license sold separately. All copies of QuickBooks must be the same version-year. Licenses are available in single-user increments from 1 to 10 users. Diamond can support up to 40 users. Fees apply. Working in two company files at once: Some functionality may be limited when running two files at once. Membership in Priority Circle and its benefits are available only to customers located in the 50 United States, including DC, who have an active, paid subscription to QuickBooks Desktop Enterprise.
Eligibility criteria may apply to certain products. When customers no longer have an active, paid subscription, they will not be eligible to receive benefits.
Support hours exclude occasional downtime due to system and server maintenance, company events, observed U. Intuit reserves the right to change these hours without notice. QuickBooks Online Advanced requires a persistent internet connection a high-speed connection is recommended and a computer with a supported Internet browser or a mobile phone with a supported operating system see System Requirements.
Network fees may apply. Subscriptions will be charged to your credit card through your account. Devices sold separately; data plan required. Not all features are available on the mobile apps and mobile browser.
QuickBooks Online mobile access is included with your QuickBooks Online subscription at no additional cost. Product registration required. Allows up to 10 active custom fields, available in Sales forms and Purchase Orders only. Accept credit card payments right in QuickBooks : QuickBooks Payments account subject to eligibility criteria, credit and application approval.
Access to features above may require download of the latest QuickBooks update. The e-Invoicing feature is included with QuickBooks Payments, which is an optional fee-based service. For next day deposits , credit card payments processed before PM PT usually arrive at your bank the next business day excluding weekends and holidays. Deposit times may vary for other payment methods, third party delays or risk reviews. Instant Deposit is an additional service offered by QuickBooks Payments subject to eligibility criteria and daily maximum limit.
A debit card is required to set up. Payments are sent to the bank account linked to an eligible debit card usually up to 30 minutes.
You can request available funds 24 hours a day, 7 days a week. To get your money on the same day, payments must be received in your QuickBooks account before 3 PM PT on a banking business day and instant deposit requests must be made before 3 PM PT. If payment is received after 3 PM PT, funds will be available for instant deposit request until 3 PM the following banking business day.
Otherwise, payments will be processed at the normal speed. Deposit timing may vary for third party delays. Terms, conditions, features, service and support options are subject to change without notice.
Standard Enhanced Payroll subscription fees apply when adding to Enterprise Silver. Enhanced Payroll included in Enterprise Gold or Platinum does charge additional monthly per employee fees, additional fees may apply when paying contractors by direct deposit. Enhanced Payroll does not limit the number of payrolls scheduled per month. Check stock sold separately. Plus sales tax where applicable. Click our username and you will find our website address to send a direct message to us.
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They might still have the link for that specific product. You can also use this link to reach them outside QuickBooks products: Contact Us. Once you have the link and download the QuickBooks Desktop version, you can read this article to guide you through the installation process: Install QuickBooks Desktop.
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E-commerce integration for easy online sales 3. Automatic QuickBooks product updates:. Holidays and events beyond our control.