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Thanks for being a dedicated member of the QuickBooks family. I love that you’ve been using QuickBooks Desktop Enterprise and are looking to get started using the version. I’m happy to point you in the right direction to find the download link. When you’re ready, hit Search and you’ll be brought to a page with the option to Download the product, and instructions on how to install and activate it.

It’s a quick and easy process! You’ll be working with the newest version of our accounting software in no time, and I know you’ll love it. Have a great day and don’t hesitate to let me know if there’s anything else I can do to help. We are getting the error that our quickbooks will stop working in days. Does this mean we have to upgrade to ? Otherwise, you have to renew your license.

We have a subscription that I have just spent minutes on the phone trying to upgrade it from 5 users to 10 users. The accounting system Intuit uses is Archaic and completely not user friendly.

We were in the middle of a 12 month prepaid 5 user subscription and we had to buy a brand new 12 month 10 user subscription, and wait for Intuit find a way to refund our initial subscription. Its 14 days and they still haven’t refunded our prepaid balance. And now it says our software will stop working in 6 days. And we paid 7, Their billing system is rigid. You are not allowed to purchase any additional seat anytime you need.

You have to cancel your subscription, purchase a new one, and wait for the refund of unused period for business days to your credit card. Did you receive the new license code?

They said to use the same license code. Then the next day the 5 new users were not added to use our subscription and I called again and they said they hadn’t uploaded the change to a database.

Then all was good and now 14 days later the software is going to stop working. I have been a ProAdvisor for more than a decade worked with ‘s of clients and and used QuickBooks since V1. This is the worst customer service I have ever seen. It’s interesting that when we decreased our users 10 to 5 18 months, I was told you can go back up at any time no issues. They were very clear about that and understood our needs changed at the time.

Thank you for your many years of being a ProAdvisor. I can see where you’re coming from, and I want to see you get the support you deserve. This issue is very account-specific, and I’d never ask you to share the personal information that would be required to look into this in a public forum like the QuickBooks Community. I suggest that you reach out to support so they can get your subscription information to help you resolve this.

You can find all the information for support in this link: Intuit QuickBooks Desktop software support policies. By clicking « Continue », you will leave the community and be taken to that site instead. Enter a search word. Turn off suggestions. Enter a user name or rank. Turn on suggestions. Showing results for. Search instead for. Did you mean:. For step-by-step instructions on how to enter these optional adjustments, refer to the Help feature within QuickBooks Desktop Enterprise.

Check with your accountant if you’re not sure whether you need to enter these optional adjustments. Enterprise can create a backup file, which is a compressed version of your QuickBooks company file containing all transactions through the date the company backup was made.

A backup file insures against accidental data loss and can be used to restore your data. QuickBooks backups have a. The best way to back up your company file is to utilize the online backup service that comes as a complimentary part of an active subscription. This stores your backup file safely offsite. Alternatively, you can manually back up your company file: Go to the File menu and click Create Backup.

Select a safe location for your file, ideally on a separate computer or server. To restore your backup, go to the File menu and click Open or Restore Company. To learn more about backing up your company file, refer to the Help feature within QuickBooks Desktop Enterprise. QuickBooks Desktop Enterprise lets you apply user permissions to different activities by assigning distinct user-access levels including view-only, create, modify, delete and print.

You can also restrict access to specific lists and report groups based on user roles. Your QuickBooks Desktop Enterprise application also comes with many predefined roles, with preset access to certain activities, lists or reports. You can use any of the pre-defined roles, customize them to suit your needs or create your own. All users must be assigned a role. We’ve collected a variety of resources to help you to learn the basics of QuickBooks Desktop Enterprise.

Productivity Tools. Training Videos. Enterprise Support. Terms and conditions, features, support, pricing, and service options subject to change without notice. QuickBooks Enterprise. Advanced Inventory. Advanced Pricing. Industry Solutions. Case Studies. Get Support. Free Trial. Running Enterprise for the first time? Follow these steps to install the software and get started. Getting started guide.

Who you’ll need before starting Back up your previous accounting system Choose an option for setting up your network Test your network bandwidth Check firewall and AV settings Check system requirements Check compatibility requirements.

A financial professional or office manager who understands the company’s financial needs, can set up a company file, knows which users should access the company file, and knows what areas of QuickBooks those users will need to access.

Back up your previous accounting system You should back up your financial records from your previous accounting system before installing Enterprise. Note: The IRS requires you to keep this information for 10 years. Choose an option for setting up your network Your network can be set up one of three ways. Peer-to-Peer Option One workstation stores the company file.

Remote Desktop Services Option One workstation stores the company file. Test your network bandwidth Note: Testing network bandwidth is required for a multi-user environment; for a single workstation installation in which no file-sharing is required, testing is not necessary.

To make sure your network connection is fast enough to run Enterprise, perform the following procedure on each computer on which the software will be installed: Choose a large data file for testing. Note the size of your test file in megabytes MB. Copy your test file from a network location to the computer and not the time it takes in seconds to copy. Check firewall and AV settings If firewall software is running while you install QuickBooks, you may be prompted to allow QuickBooks components to have access to the network.

Proceed to the Next Step You’ve finished preparing for your installation and testing your network, now it’s time to move on to Step 2: Install Enterprise.

Install QuickBooks Desktop Enterprise software on the server Close all running programs, including anti-virus programs. Double-click on the file you’ve just downloaded.

Note: if you ordered the optional backup CD, you can also install from that; however, we recommend installing from the download in order to make sure you have the latest version. Follow the onscreen prompts until you reach the Choose Installation Type window. Choose the option you want to install: Choose Express to let the installer automatically make the best choice; or Select the Custom and Network option to customize installation and location.

You’ll be asked to select one of the following three options for how QuickBooks will be installed. Note that the option you choose is likely to change depending up on whether you’re installing on a server, terminal, or workstation. I’ll be using QuickBooks on this computer , but the company file will be located on a different computer.

I’ll be using QuickBooks on this computer and storing our company file here so it can be shared over our network. This may be a server that is also actively used as a user workstation.

In a peer-to-peer network, this should be the fastest user workstation. Choose this option if you’re installing Enterprise on a server that also serves as a workstation computer, or if you’re installing on a terminal server, with software and company data stored on a remote computer. I will not be using QuickBooks on this computer; but I’ll be storing our company file on it so the file can be shared over our network. This computer is typically the server.

Selecting this option will install the QuickBooks Database Manager only and does not require an additional user license. Follow the onscreen prompts until installation is complete.

Scan Company Files All company files stored on the server must be scanned once to allow access to other QuickBooks users. Click the Add Folder button to browse the server and select folders that contain company files. Note: If you’re not sure where Enterprise company files are stored, you can choose to scan your entire hard drive.

Click the Scan button to start the scanning process. When the scan is complete, the QuickBooks Company Files Found box displays all the company files found.

Note: If you create a new company file or move your company file to a new location, you may need to repeat the company file scan process. Monitor your Hard Drives The Database Server Manager monitors any selected drives or folders for company files that are added, removed or renamed on the server. To monitor the computer drives: Click the Monitored Drives tab. Click to select all local drives that you want to monitor. Note: Mapped drives are not displayed and cannot be monitored.

Proceed to the Next Step You’ve finished with your Enterprise installation, now it’s time to move on to Step 3: Setup sharing. Provide access to company files Install QuickBooks Desktop Enterprise software on all workstations Set up multi-user hosting.

Install Enterprise software on all workstations Close all running programs, including anti-virus programs. If you receive an error message during installation and rebooting your system doesn’t resolve the problem, go to the QuickBooks support site at www. Set up multi-user hosting The computer storing the company file usually a dedicated server should be set up to « host » multi-user access.

To determine whether you should have multi-user hosting enabled, use this guide:. Verify that multi-user hosting is enabled on the server: Start QuickBooks Desktop Enterprise on the server the computer which stores your company files. Go to the File menu and click Utilities Verify that Stop Hosting Multi-Access is displayed in the Utilities menu the option displays « stop » because the service is already running.

If Host Multi-User Access is displayed in the Utilities menu, the computer is not currently the host for the company files and you’ll need to follow the steps below: Click Host Multi-Access to turn the service on. Click Yes when prompted to confirm starting multi-user access. Click Yes when prompted to close and reopen the company file. Register QuickBooks Desktop Enterprise These next steps can easily be performed on the server if it’s being used as a workstation e.

To register: Start Enterprise. Go to the Help menu and click Register QuickBooks. Click Begin Registration and follow the onscreen instructions. If web registration isn’t successful, you can register Enterprise by phone. The registration line is available from a. Pacific Standard Time seven days a week.

Within the U. Outside the U. Create a company file The first thing you need to do in QuickBooks is create a company file for your business. Choose the option which describes your situation.

Click the Express Start button. Follow the onscreen instructions. Converting from Quicken Converting a Quicken file to QuickBooks is easy, but may require some preparation or post-conversion steps. You’ll find detailed instructions about converting Quicken files to QuickBooks files here. Click the Convert button and follow the onscreen prompts.

Converting from Peachtree To convert from Peachtree to QuickBooks, you need to download and run a separate conversion tool. Scroll down, complete the short form, and click Submit. Click Download. Run or open the downloaded file to install the Conversion Tool.

Follow the onscreen prompts to complete the conversion. Scan Company Files If you just created your company file, you’ll need to scan it as described in Step 2. QuickBooks setup. QuickBooks Setup Depending on your business, you may have a few more steps to complete. After creating your company file, QuickBooks Setup will walk you through how to add critical information, such as: The people you do business with so you can invoice customers, pay vendors and track employees The products and services you sell Your bank accounts Your payroll information An audit trail of your existing transactions Setup is easy.

Just follow the onscreen prompts, then click the Start Working button. Quick Start Center Use this feature to complete common startup tasks like creating invoices, entering sales receipts and bills and writing checks.

Review your Chart of Accounts During the Setup process, QuickBooks created a chart of accounts based on your type of business.

Enter historical transactions If you’d like your reports to include past information, you’ll need to enter it. Just enter new ones as they occur, then catch up with historical transactions when you can. However, your account balances and reports may be inaccurate until you enter all past transactions.

Payroll If you subscribe to a QuickBooks payroll service, you’ll be asked to add year-to-date payroll information during payroll setup. Enter optional adjustments After you’ve created your company file, you might have to make a few adjustments regarding your start date.

Depending on your company, you may need to: Enter any sales tax liabilities Adjust the Uncategorized Income and Uncategorized Expense accounts accrual basis only Adjust for current income and expenses if your start date is not at the beginning of the fiscal year For step-by-step instructions on how to enter these optional adjustments, refer to the Help feature within QuickBooks Desktop Enterprise.

Back up your company file Enterprise can create a backup file, which is a compressed version of your QuickBooks company file containing all transactions through the date the company backup was made.